• One user gets error when clicking "Send" for shoppingcart. An error has occurred

    Hi.

    We've just upgraded to 9.2.1 with reinstall of Web portal and Appserver.
    Everything seems to work fine, but ONE user on our admin team struggles with sending PWOs for other users.

    The user has the same rights as the rest of us in the team. When shoppingcart…

  • Angular Portal error on search: An error occurred while processing your request.

    When we are trying to search for any string on out of the box functionalities in Angular Portal, it throws an error: An error occurred while processing your request.

    Upon debugging/inspect the code, it shows error 500 Failed to load resource: the server…

  • Creating an Approval Workflow in One Identity with Conditional Rechecks

    In our One Identity implementation, we need to set up an approval workflow that includes a loop to recheck a specific condition. This ensures that business roles are assigned correctly and that any necessary adjustments by administrators are verified…

  • IT Shop - Restrict users to only one service item assignment

    Hi,

    In our environment we have done the following:

    • Created service items for user licenses
    • Created an IT Shop with a shelf for self service. The shelf is assigned the Self service approval policy, enabling end users to request and obtain the user licenses…
  • Data Source Toolbar Filter

    Hi, what has changed in the new 'v92" branch on GitHub. The filter we set did work before but now it doesn't work anymore. We only want to show the directs when the view is initial loaded (don't have to set filter manually).

    Do I have…

  • Webportal error

    Hi Guys,

    Does anybody have some idea about the below error notification in the old web portal? We are trying to create a new role and create it for the adsgroup.

    Uncaught TypeError: Cannot read property 'responseData' of undefined

    The API server…

  • System roles - Main data fields

    Hello,

    I have the problem that I can't add new fields to the main data of "System Roles". Normally it's possible through the API Configuration:

    I go under QER > Property Editor / Propertys that can be edited / System Roles and want…

  • How can i edit Web Portal login error message?

    Hi everyone,

    How can I edit the default Web Portal login error message "You are not authorized to use this database."?

    From Web Portal in VI_Common_Login, I see "Container7 - error container" but I can't modify the message from that.…

  • Add a Tooltip in a Web Portal form

    Is it possible on a form of the Angular Web Portal to show a description of the various fields to help the end-user understand how to fill them in?

    In Manager/Designer the fields' description is visible through the Remark property and is displayed when…

  • Request IT Shop item for people not in the shop with new Web Portal

    Hi everyone,

    I am using One Identity Manager On Demand v.9.2 with the new Web Portal.

    We need to allow some HR employees to request an item for all the users who do not have access to the IT Shop. If I remember correctly, this was possible with the old…

  • Disable user creation in IdentityManager (web)

    Hi guys,

    I'm searching for an easy solution to disable the user creation in the Web IdentityManager, in case that we don't want to allow users these option.
    It would be also fine if we just can disable the button in the web-interface, unfortunately…

  • Angular WebPortal Problem

    Hello,

    We are using Angular Web Portal. We passed custom application for the api server. Some users use the web portal properly. Evertyhing seems good but some users also cannot use web portal properly. They have been getting an error ('TypeError:Cannot…

  • How to use Database View to load data from Database into the local collections in Web Designer

    I have created a view in Database and I am trying to load the content of the view into the Local collection in the Webdesigner just like how we fetch contents of Database table into Local collection using Database Object component type. I tried using…

  • Chaining filters in the API

    Hello everyone,

    while using the standard API you can often input filters. Sadly I have only be able to use one filter per request. 

    E. g.: {{baseUrl}}/portal/person/all?PageSize=50&filter=[{"CompareOp":0,"Type":0,"ColumnName":"IsInActive","Value1"…

  • IT Shop Dependencies in the new web portal

    Hi,

    I'm trying to solve the same problem as "">www.oneidentity.com/.../dependencies-in-the-it-shop", but the new portal is giving me trouble and the flag is not resolving the issue. (Request configuration / Allow requests with missing…

  • How to open link in a new browser window password reset portal

    Hi all,

    When I log in with the admin portal in configuration, I can enter the URL for the password reset portal. I want it to open in a new tab when I click on this URL, but it's not happening. Could you help me with this subject

    Best regards,

  • How Can We See Our Authorization as a List Instead of Hyperview

    Hi all,

    Our customer want to see on authorizations (ADGROUP, LDAPGROUP etc.) as a list or grid instead of hyperview. Is it possibble? Could you lead us for this subject?

    Best regards,

  • IT Shop - Require same system entitlements for multiple applications

    Hi guys,

    I need to create different applications into Web Portal and I have to assign to them the same system entitlements (type Active Directory):

    Application 1 - entitlement x, entitlement y

    Application 2 - entitlement x, entitlement y

    Application 3…

  • Angular Web Portal Import Problem

    Hi,

      I followed all the steps in the given link “support.oneidentity.com/.../3. Firstly, I downloaded the project from GitHub and then customized the project and built the project. Then, I zip the file as “Html_qer-app-portal” and saved via Software loader…

  • Web Portal failed import Angular project.

    Hi Everyone,

    I have downloaded the code from github and custumize code in visual studio code. After I custumize the code I builded it and saved as 'Html_qer-app-portal.zip'. I import the file while Software Loader and I copied the zip file to the "bin…

  • Delete Org membership API doesn't work

    I'm trying to call the DELETE API on the endpoint /ApiServer/portal/roles/config/membership/Org/{UID_Org}/{UID_Person} and I receive a 200 OK response with the membership details, but the membership is not removed. Is it an API problem? Has anyone encountered…

  • Request History Buttons

    Hello,

    when you open My Responsibilites > Identities and select one there is the tab "Requests". There is the history of what that person ordered.

    When you select one order, it will open up a sidesheet. And there will also buttons show up …

  • [Web portal] Set the visibility of a new page based on having an AERole

    I have created a new page on the web portal and I would like this menu to be visible only to users who own a specific AERole.
    Is there an Angular component in the project that allows me to carry out this check?
    Something like QerPermissionsService and QerPermissionsHelper…

  • [Web portal] Placeholder text for date field

    Hello everyone,

    Anyone know how I can change the placeholder format of the Date field in OIM version 9.1?

    The placeholder has the format M/d/yyyy and I would like to use DD/MM/YYYY which corresponds to the French format.

    Thanks in advance

  • Failed to authenticate user using OAuth2/Open ID Connect. System.ArgumentException: Invalid JSON primitive: .

    Hello All, 

    We're trying to connect One Identity Manger with Keycloak using openID Connect protocol. Once we enter the URL of the Web portal it redirects back to AM for authentication, after authentication it redirect back to the web portal but with…