Hello!

after the updating to version 8.02 the color scheme has become awful. How return a dark background to the application (Manager, Designer)?

Hi,

We are trying to use AWS SES to send mails from One IM to users but the sender which we are using doesn't have mailbox instead it is part of distribution list. But we are getting error "No such host is known". How can we resolve this?…

Hi all,

My situation: Existing 1IM v6.1.4 Prod, MS SQL DB, currently testing building reference systems in order to practice migrating from v6.1.4 to v7.0.3 using some Professional Services help and tools. 

I wanted to see what a migrated system will…

Hi All,

We have run in to an issue when a we create a user account, OneIM is setting the two attributes to deny by default... how can i either disable this or make it enable by default?  

Thank you for your help.

Hi,

Is there any table where user's last login details to webportal is stored? 

Hi,

We are working on One IM version 8.0 and we have restored our database. But, now attestation mails are not getting triggered. We see that event "DecisionRequired" should get triggered when a new attestation is raised or when a new ITshop request is…

hi,

We have upgraded One IM from 8.0 to 8.0.2. But, events for assigning account definition, mails and few others are not getting triggered. What can be the cause? Please suggest.

Hi,

We have restored database and compiled it but when we try to connect to admin tools (Manager, designer, etc), it throws below error.

2019-02-12 07:20:58.4508 ERROR (WebLog Updater) : Error during auto update check: [1218004] You have connected either…

Hi,

I am using version 8.0. And I have made one system role requestable. When a user, requested for this product and the approver approved the request, OrderState of the product got changed to "Assigned" but the system role was not assigned to the user…

Dear All,

Is there any option to check the object is used by other processes or Scripts. I am calling a script from script component to modify an object which is in parallel used by another process so i am getting below error. I wanted to save the changes…

Hi,

I am getting below error while connecting to any of the tools (Manager, Designer, etc) 

You have connected either to an old database, or to a database that is not correctly configured.

When I try to Add new connection, it gets successfully added but…

Hi,

We are trying to insert data in table using script for which we need to generate UID as well as XObjectKey. I tried searching for OOTB system scripts if we can reuse it and generate UID but could not find it. Can you please help? Thank you.

Hi,

We are trying to upgrade One IM from 8.0 to 8.0.2. We checked below link and understood that we should check data consistency first. 

https://support.oneidentity.com/technical-documents/identity-manager/8.0.2/release-notes/4

While checking data consistency…

Dear All,

We are trying to abort or Unsubscribe IT Shop orders for a given SAP Account. Attached my code, it is working fine when i test the script directly calling from Script Debugger but it is not working when we call same script with same attributes…

Hi,

I am trying to run AD sync and in the configuration, I have One IM connection via App server (configured in synchronization editor in AD project). When I run the sync, application server throws below error

2019-01-30 15:10:09.3725 ERROR (ObjectLog…

Hi,

I am getting unexpected error "Statement cannot be called within method body" in scripts. These scripts used to work before and suddenly stopped working and throws this error. Please suggest how to resolve it. 

Hello.

We have set up synchronization project with authoritative HR Source to create Departments in 1IM.
When we run synchronization, it shows that 288 Inserts are done.But in fact there are no new Department objects appearing in the OIM database.

We have…

Dear All,

As i remember in Version 6 there is a status saying product is "Assigned but not applied yet" in the Target system. In our scenario (version 8), we are requesting for new SAP Roles using the portal. The status changed to Assigned immediately…

Hi,

I am getting below error when 200-300 sql processing jobs are getting executed in parallel. 

[810143] Database error 0: Timeout attempting to open the connection. The time period elapsed prior to attempting to open the connection has been exceeded…

Hi,

we have created custom report of system role and input parameter required is UID_Eset and for the web portal we have created custom page to select UID_Eset and display this report. We are able to select and view this report in Manager tool but in…

Hi,

I can see user icon on top right corner of web portal home page. How can we display profile picture of user here? And when we search any user, how can we have user's picture on the page where we see his details?

Hi,

We tried to explore in backend where the condition is set and so only Managers are able to select his subordinates and raise a request for them but we couldnt find it. How is this condition set and how can we change it/ remove such condition so that…

Hi,

In web portal, I am able to set only one security question and the answer for the same. Is there any configuration that I need to do to have multiple security questions and answers for the same?

Hi,

I have multirequest resource which is added to OOTB IT shop. But when I try to raise a request, it gets added to Shopping Cart but doesnt get submitted. Error is "The employee 'Anders, Mr Maria (MANDERS)' cannot request the product 'Application…

Hi,

Can we have risk assigned directly to System Role. As of now, risk gets assigned to system role based on the entitlements of the role. Instead of this, is there a way where we can assign risk directly?