• No history data source defined

    Hi Team,

    We configure HDB during app server installation and we are able to check for change history from manager tool when we use App server connection but when we use direct DB connection and browsing for change history, we are getting error "No history…

  • How to trigger approval workflow after a identity is inserted into Person table through web designer?

    Hello,

    I am currently using the OOTB functionality in web designer for creating a Identity.

    After the details are entered in web page and clicking on save, the record gets inserted into Person table in inactive state(I am making the status as inactive…

  • customise who requests can be placed for in the Angular portal

    Hi,

    I would like to customise the configuration for who the logged in person can raise requests for. There is a configuration parameter for configuring this but I cannot see where in the Angular projects it is loaded and used.

    I'd like to be able to configure…

  • Getting an error while assigning Salesforce permission set

    Hello Experts,

    We are using version 9.0 LTS. We are using uciUserInGroup3 table for assigning permission set to the user and it is working for all permission sets except one and getting below error.

    [System.Exception] Error returned: {  "schemas": […

  • Salesforce permission sets are getting removed from the user

    Hello, we are recently live with One Identity Manager and Salesforce integration. But, now we are observing that One Identity Manager is revoking the permission sets from the user and we are unsure of the reason. Can someone please urgently help with…

  • How to fetch the data from History DB?

    Hello,

    We are using version 9.0 LTS and we have installed History DB on the same server as One IM database. I am able to see the historical data in TimeTrace as I have configured Time trace database and added History DB in Time Trace DB. But, I want to…

  • Operation "Procedures for creating approval methods" stuck in DBQueue, shown as IsReset=1

    Hello,

    We are using version 9.0 LTS and getting below error in system journal.

    (execute slot single)50000 0 re-throw in Procedure QER_ZPWODecisionRuleMakeProc, Line 10850000 0 re-throw in Procedure QBM_PSQLCreate, Line 2750000 0 re-throw in Procedure…

  • Getting error "Make Decision method is disabled or cannot be run" when approver is trying to approve the request

    Hello,

    We are using version 9.0 LTS and we have setup 2 level of approval for system role request. We are able to approve the requets at level 1 but getting mentioned error on level2. Both the levels are using "OR" member of certain role approval procedure…

  • How to check deleted reports in One Identity Manager

    Hello Experts,

    There are few reports which got deleted from prod environment. We are not able to figure out who has deleted these reports. Can you please let us know if there is any kind of data/log which gets stored in One Identity Manager so that we…

  • How to integrate One Identity Manager with Oracle Retail Suite

    Hello,

    I have checked One Identity Manager document and understood that we can integrate One Identity Manager with Oracle EBS but could not find any OOTB connector for Oracle Retails Suite. Is there a way, we can integrate OIM with Oracle Retail Suite…

  • compilation during while compiling SystemLibrary.sln in visual studio 2022

    Hi All,

    I am currently using One Identity Manager V9.0(LTS).

    I am trying to run the custom scripts in visual studio. Firstly, I ran the SystemDebugger and loaded the assemblies. 

    Next, I opened the SystemLibrary.sln in visual studio and set the SysTemDebugger…

  • Additional installation of modules for LTS version

    We use version 9.0 LTS CU2
    Now further applications are to be introduced in our company, which will make it necessary to install additional modules in the One Identity
    Manager, such as AAD.
    Following the KB article (https://support.oneidentity.com/kb/4314970…

  • JobHistory records not moving to HDB V9.0 LTS

    We have setup History DB V9 and trying out the data transfer. We could see the transfer for Dialogwatchoperation and DialogWatchProperty tables but for JobHistory table there is no data being moved.

    The configuration parameter values for the Jobhistory…

  • History DB transfer for Job History data

    We have recently set up the History DB V9 and testing the data transfer. When we ran the export job, the data for WatchProperty tables and ProcessInfo has moved but the data for Job History table hasn't moved.

    The configuration parameters value is…

  • Version Rollback

    Is it possible to rollback OneIM version from 9.0 to 8.2?

    Context - We are planning to do version rollback as our OneIM version upgrade failed. Most of our sync projects are not getting migrated 

    We have been getting Gateway timeout error on all the sync…