• Can we Import Custom Mail Fonts of Outlook to be Used in Mail Templates of One Identity ?

    Hi Markus/Experts,

    We have a requirement where we need to use a custom mail font in our mail templates.

    Will it be possible to import such custom fonts and use it within Mail Templates of One identity?

    A response is much appreciated.

    Thanks,

    Debasi…

  • Ho to pass managers personnelnumber to another column in Synchronization project

    Hi All,

    I have a requirement for which I am creating a mapping between person table and another database table to save person's manager personnelnumber into a Database table column.

    For that I have created a virtual attribute with object reference…

  • Password Manager upgrade

    Hi All

    I am using One Identity Password Manager x64 version 5.9.5.813 on Windows Server 2012 R2. I want to come up with new Windows Server 2022 or Windows Server 2019 and install One Identity Password Manager. Specifically, I want to export the configuration…

  • upgrade/migrate Identity password manager

    Hi All

    I am using One Identity Password Manager x64 version 5.9.5.813 on Windows Server 2012 R2. I want to come up with new Windows Server 2022 or Windows Server 2019 and install One Identity Password Manager. Specifically, I want to export the configuration…

  • upgrade/migrate Identity password manager

    Hi All

    I am using One Identity Password Manager x64 version 5.9.5.813 on Windows Server 2012 R2. I want to come up with new Windows Server 2022 or Windows Server 2019 and install One Identity Password Manager. Specifically, I want to export the configuration…

  • Export Report in Analyzer tool

    Hi,

    I would like to know if there is any way to export report of analysis done for role mining from Analyzer tool?

    Thanks,
    Ashwin

  • Database error 515: Cannot insert the value NULL into column 'Queue', table 'OneIMProdDatabase.dbo.JobQueue'; column does not allow nulls. INSERT fails.

    Hi All,

    After migrating from 8.1.1 to 8.1.4 we are facing below error while configuring the job server. Please suggest.


    Error during execution of statement: insert into QBMServerHasDeployTarget (UID_QBMDeployTarget, UID_QBMServer, xdateinserted, xuserinserted…

  • [813020] Component cannot be executed because required parameter 'ConnectionString, ConnectionProvider' are missing.

    Hi All,

    In DEVELOPMENT environment we are not able to see parameters for many of the OOTB processes and seems like none of the OOTB processes are working.

    All process steps are red in color.

    OOTB process steps with script components are missing the values…

  • Employee Manager Role for only Active Employees

    Hello Experts,

    I have been trying to figure out a way to assign the Employee Manager role in OneIM to only those who have active persons listed as their direct report.  Currently if a person has an inactive employee listed it still assigns the employee…

  • Disaster recovery for One Identity manager Product

    Hi, 

    Please help me to find out how to set the Disaster recovery for One Identity manager Product. I couldn't able to get the information in the One IM documentation.

    Any help would be appreciated.

    Thanks

    Prashant

  • Assign a Business role for managers that have direct reports in multiple locations.

    Hello Experts,

    I am trying to do something within OneIM for our company communications.  So the requirement is we have Location Based Distribution list that i have attached to Location based business role.  We have a Manager at Location A who gets the Location…

  • Service Now Module

    Hi ,

    I'm trying to install new module (SCN) service now in DB as per the below thread. I am using one identity Manager version 8.0.2.

    support.oneidentity.com/.../how-to-import-a-new-module-into-an-existing-identity-manager-installation

    Error occurs…

  • Changing Hostname of a JobServer in the Designer

    I have a scenario where I have two job servers (one active and one is passive state), both are configured with similar machine roles, both are in different data centers.

    Currently I want to failover my primary job server to the passive one by changing…

  • Active assignment request

    We are facing the same issue 8.0.2 IT shop assignment is not working as expected basically it show for the requester that the product he requested is assigned   (E.x business roles/ other entitlement) user try to use requested product since approvals got…

  • IT Shop Requests and Delegation for Managers that are either OOO or on leave

    Hello All,

    I have a couple of questions i was hoping to get some ideas/recommendations on.  We are using OneIM 8.0.1.  I am part of the IT Shop Administrator also a member of the Chief Approval Team.  What i am trying to solve for now is if we have a manager…

  • has anyone been able to create bulk useraccounts/Groups in OneIM?

    has anyone been able to create bulk useraccounts in OneIM?  I have been trying to get it right but keep running in to problems when i do data import.  All of your assistance is greatly appreciated.  here are my headers for the data.

    ADSGroups:

    CN;Parent…

  • Using 1IM 6.1.4sp4, need to create a sort of Reference system, removing user data and current domain, keeping all customizations, connecting to a new domain

    Currently using 1IM v6.1.4sp4

    I need to build another environment by creating a Reference System from my current system, keeping all customizations, removing all user data and the current domain.

    Steps taken:

    1 Copied current 1IM DB

    2 Renamed DB

    3  Complete…

  • IT Shop still showing "InActive" employees.

    Hello All,

    We are having a little issue with InActive employees still showing on Web portal for managers in their direct reports.  I have the parameter set  for "QER\ITShop\AutoCloseInactivePerson"... Is there anything else that i need to do to remove those…

  • Completed requests either do not show or show in Canceled Requests....

    Hello All,

    when a person requests something on IT Shop, if the request was approved and completed it doesn't show in Approved request under request history for that person... There are times it won't show those requests at all or they will end up in…

  • VI_ESS_PWOHelperPWO Send mail new task for approver Failing

    Hello All,

    i have a few jobs under VI_ESS_PWOHelperPWO Send mail new task for approver that are failing to send the email notification.  Below is the error i am getting.

    ErrorMessages = (2019-08-21 14:59:05.247) [810271] Column UID_PersonOrdered does not…

  • Unable to configure new Group in IT Shop - OOB Request

    Hello Experts,

    we have run in to a little bit of a snag.  When users are requesting a new AD Group on IT Shop they are picking the OOB option "Create New Group".  When their manager receives the request, they cannot approve it... they can either…

  • Cherwell (ITSM) Product integration with OneIM

    Hello Experts,

    Has anyone worked with Chewell(AN ITSM) Procuct to integrate it with OneIM?  if so, any kind of information would be greatly appreciated.

    Thanks,

    JP

  • Error on clicking any Approval workflow in Manager tool

    Hello,

    When we are clicking on any Approval Workflow in Manager tool, we are getting the below error.

    Form (FormDecisionWorkFlow) from archive (QER.Forms) could not be created!
    The form definition could not be applied to form (FormDecisionWorkFlow)!
    The…

  • Is there an audit report for Object Changes besides History Database or Time Trace?

    Hello Experts,

    Our Audit department has asked for a report that shows when a user account has any changes done to it.  They are needing the details as to What, When, by whom(the Change auditor shows just the sa account)  they need which user made the change…

  • How to Run a Report of All Assigned users to a Business Role

    Hello Experts,

    We have some business roles that are driven by a dynamic assignments based on their Deprtment, Title and Location.  I am trying to see if there is a way to have a report on all the members of those roles.  If i can do it in OneIM, Great!