• Previous Website Configurations Missing

    Over the weekend of the 7th through the 10th, we lost all of the customization on the website buttons, forms, etc. Everything went back to their default names and settings and we seemingly had to recreate everything manually. Is there any location to…

  • Disaster recovery for One Identity manager Product

    Hi, 

    Please help me to find out how to set the Disaster recovery for One Identity manager Product. I couldn't able to get the information in the One IM documentation.

    Any help would be appreciated.

    Thanks

    Prashant

  • WebPortal SSO login issue

    We are using OneIDM 8.1.1 and configured the HTTP Header (role-based) authentication as described in the below URL,

    https://support.oneidentity.com/technical-documents/identity-manager/8.1.1/authorization-and-authentication-guide/21#TOPIC-1250085

    As per…

  • How do i add a custom field and map it to HR Feed?

    Hello Experts,

    So i have a need to add a field to identify employees that are considered "REMOTE".  Currently we don't have a way to identify them.  We receive a field in our HR feed that identifies them as 1=Yes, 0=No for remote user.  This…

  • How to clean up IT Shop programmatically

    Hello,

    I ran the publish to IT Shop automatically and did not realize how many group did not have owner.

    I want to remove these from the shop. Can anyone tell me if there is a way to remove products and service items with an owner easily?

    I already changed…

  • IT Shop Requests and Delegation for Managers that are either OOO or on leave

    Hello All,

    I have a couple of questions i was hoping to get some ideas/recommendations on.  We are using OneIM 8.0.1.  I am part of the IT Shop Administrator also a member of the Chief Approval Team.  What i am trying to solve for now is if we have a manager…

  • has anyone been able to create bulk useraccounts/Groups in OneIM?

    has anyone been able to create bulk useraccounts in OneIM?  I have been trying to get it right but keep running in to problems when i do data import.  All of your assistance is greatly appreciated.  here are my headers for the data.

    ADSGroups:

    CN;Parent…

  • IT Shop still showing "InActive" employees.

    Hello All,

    We are having a little issue with InActive employees still showing on Web portal for managers in their direct reports.  I have the parameter set  for "QER\ITShop\AutoCloseInactivePerson"... Is there anything else that i need to do to remove those…

  • Active Directory Provisionning

    Hello Everyone, 

    Thanks in advance for your answers.

    I have a problem with the AD Provisionning (Target Synchronization).

    I don't know how to create a kind of CheckBox on "Create User Account" Form via Manager Application (also via Web Portal…

  • Error while exciting initial AD Sync.

    Hi Experts,

    We are receiving below error whenever we are executing initial AD sync.

    <x><w>2018-06-21 10:08:07 +00:00 - Warning: Starting queue \RemoteJobServer.<x>
    <p>2018-06-21 10:11:07 +00:00 - \RemoteJobServer - Process step parameter…