• custom process: no approver available for attestation

    Hi

    If there is something that needs to be approved, but no approver is available, the system will abort the task with the reason "#LDS#Automatic system approval: No approver available.|".

    This is true for IT Shop requests and attestation cases…

  • Unable to configure new Group in IT Shop - OOB Request

    Hello Experts,

    we have run in to a little bit of a snag.  When users are requesting a new AD Group on IT Shop they are picking the OOB option "Create New Group".  When their manager receives the request, they cannot approve it... they can either…